LUXENE BEAUTY SHIPPING

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed—it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you.

Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment, you will receive a shipping confirmation email with your tracking information. Please also note that in some cases, your order may arrive in multiple shipments (i.e., in the case of bundles, preorder, backorders)

Where We Ship

We currently ship to US addresses including Alaska, Hawaii, and US Territories. We do not deliver orders to PO Boxes/APO/FPO addresses.

Standard Ground Shipping

Orders are processed Monday – Saturday, (excluding major holidays), within 2 business days of their receipt. We use USPS or UPS for most deliveries. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days or federal holidays. Standard shipping normally takes 5-7 days. 

Shipping Options

USA Standard Shipping (3-8 Business days) : FREE with orders over $100 USD.
USA Expedited Shipping (2-3 Business Days) : Calculated in real time and based on the current daily price of shipping. Rates which are subject to change

Taxes
Applicable sales tax will be charged on merchandise total, where applicable. Taxes are calculated according to shipping destination.

International Shipping

Some items may not be eligible for international shipping. Shipping costs outside the USA are normally calculated using the going DHL eCommerce delivery rate. We are not responsible for any country taxes or duties that may be incurred. 

Tracking

Once orders are shipped, tracking information is sent via email with estimated arrival date. As we rely on third party delivery services such as USPS and UPS, delay in shipping is beyond our control.