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Shipping: We do not ship to PO boxes

Returns & Warranty: A hygiene and return-processing fee may apply to returns. See our full Returns, Refunds & Warranty Policy for details.

Please double-check your shipping address at checkout. Customers are responsible for entering complete and accurate shipping information.

Warranty Claims: FIRMAGLOW® products are backed by a limited warranty covering defects in materials and workmanship under normal use. Warranty claims are handled separately from returns based on personal preference or dissatisfaction with results.

For full warranty coverage details, exclusions, and instructions on filing a claim, please review our Returns, Refunds & Warranty Policy.